Refund Policy
Overview
At Saint Michael Clothing, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return or refund within 30 days of delivery, subject to the conditions outlined below.
To be eligible for a return, the item must be unused, unworn, unwashed, and in the same condition in which you received it. Items must also be returned with their original packaging, tags, labels, and any accessories included with the order.
Items that show signs of wear, washing, damage, alteration, or misuse may not be eligible for a refund or exchange.
Return Eligibility
Before sending an item back, please make sure that:
- The return request is made within 30 days of delivery.
- The item is unused, unworn, and unwashed.
- The original tags and labels remain attached.
- The product is returned in its original packaging where applicable.
- The item has not been damaged, altered, or modified.
- You provide valid proof of purchase or your order number.
Please contact us before returning any product. Do not send your purchase back without receiving return instructions from our support team.
Non-Returnable Items
Certain products may not be eligible for return due to hygiene, personalization, or other restrictions.
Non-returnable items may include:
- Gift cards
- Personalized or customized products
- Items that have been worn, washed, or used
- Items without original tags or packaging
- Products damaged after delivery due to customer use
- Items returned outside the applicable return period
For hygiene reasons, certain intimate or personal-use products may also be excluded from our return policy.
Damaged, Defective or Incorrect Items
If you receive an item that is damaged, defective, incorrect, or different from what you ordered, please contact us as soon as possible.
Please email support@amiparisclothing.net with your order number and clear photographs showing the issue. Our team will review the situation and provide appropriate instructions for a replacement, exchange, or refund where applicable.
Refunds
Once your returned item has been received and inspected, we will send you an email confirming receipt of the returned product.
We will then notify you whether your refund has been approved or rejected.
If your refund is approved, the applicable amount will be returned to your original payment method. Refund processing times may vary depending on your payment provider or bank.
Please note that the time required for the refund to appear in your account may vary after we process the refund.
Late or Missing Refunds
If you have been approved for a refund but have not received it yet:
- Check your bank account again.
- Contact your credit card or payment provider.
- Contact your bank, as additional processing time may be required.
If you have completed these steps and your refund is still missing, please contact us at:
Sale Items
Unless otherwise stated on the product page or required by applicable law, discounted or sale items may be subject to different return conditions.
Any item specifically marked as final sale or non-returnable at the time of purchase may not be eligible for a refund or exchange.
Exchanges
We may offer exchanges for defective, damaged, or incorrect items, subject to product availability.
If you need an exchange, contact us at support@amiparisclothing.net with your order number and details of the item you wish to exchange.
If the requested replacement is unavailable, we may offer an alternative resolution, such as a refund, where applicable.
Order Cancellation Policy
If you need to cancel an order, please contact us as soon as possible at:
We will try to accommodate cancellation requests received before the order has been processed or shipped.
Once an order has been processed or dispatched, it may no longer be possible to cancel it. In this situation, you may need to receive the order and follow our return procedure, provided the item qualifies for a return.
Cancellation requests are not guaranteed until confirmed by our support team.
Gifts
If an item was purchased as a gift and shipped directly to the recipient, the recipient may be eligible for an exchange or applicable store credit, depending on the circumstances.
If the original purchaser requests a refund, the refund will generally be issued to the original payment method used to place the order.
Shipping Returns
If your return is approved, we will provide instructions regarding where and how to send your item.
Please do not send your purchase to the manufacturer or any address not provided by our support team.
Unless the item is defective, damaged, incorrect, or otherwise covered by applicable consumer protection laws, customers may be responsible for return shipping costs.
Original shipping charges may be non-refundable where permitted by applicable law.
We strongly recommend using a tracked shipping service when returning an item. Saint Michael Clothing cannot guarantee receipt of a return that cannot be tracked.
Return Processing Time
After we receive your returned item, please allow reasonable time for our team to inspect and process the return.
Once your return has been approved, the refund will be issued to your original payment method. Your bank or payment provider may require additional processing time before the funds appear in your account.
Need Help?
If you have questions about refunds, returns, exchanges, cancellations, or your order, please contact our support team:
Email: support@amiparisclothing.net
Our team will be happy to assist you with your request.